Swarnim Infotech Private Limited ( Swarnim Infotech) conducted training sessions in Sales, Marketing & Customer Support for 5 senior team members of Afghan Telecom.
The Training Started on 25th of May 2016 and ended successfully on 29th of May 2016.
The team arrived from Kabul Afghanistan for the entire training period in Delhi together with live visits to the partner organizations of Swarnim Infotech.
The training was successfully concluded with a excursion trip to Taj Mahal Agra.
The training covered following topics.
Marketing and Sales/Customer Relationship Management
1. MARKETING PLAN
2. MARKETING STRATEGIC PLANNING
3. MARKETING DECISION
4. CUSTOMER RELATIONSHIP MANAGEMENT
6. PRODUCT LIFE CYCLE
7. NEW PRODUCT DEVELOPMENT
8. CONSUMER ADOPTION PROCESS
9. PACKAGING AND LABELING
10. BRAND MANAGEMENT
11. PRICE AND PRICING
12. PRICING BY OBJECTIVE
13. PENETRATION PRICING
14. PRICE DISCRIMINATION
15. PORTFOLIO MANAGEMENT
18. SALES AND SELLING TECHNIQUES
20. SALES FORCE MANAGEMENT
21. DISTRIBUTION CHANNELS
22. SUPPLY CHANGE MANAGEMENT
23. WHOLE SELLING
24. RETAIL SELLING
25. CONSUMER BEHAVIOR
26. MARKET RESEARCH
27. EFFECTIVE MARKETING COMMUNICATION